The Ordinary Egypt — FAQ & Authenticity
Are these The Ordinary products 100% authentic?
Yes, 100%. Every item is ordered specifically for you directly from official authorized websites abroad. This guarantees complete authenticity, original packaging, and fresh product batches every time.
What are the delivery options and timelines?
Because products are imported as direct custom orders from official authorized websites abroad, we offer two delivery speeds:
Express Shipping: 7–14 business days.
Standard Shipping: 14–28 business days.
Need assistance building your routine or layering serums?
You can refer to the product page details to view target skin concerns and active ingredients. If you need additional guidance choosing between Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Exfoliating Toner, or Soothing & Barrier Support Serum, send us a direct message on Instagram or WhatsApp and our team will help you build your routine before ordering.



